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When I walked in to Moses Jewelers, my mother had passed away only eleven days earlier. The pain of my loss was immediately under the surface and welled and spilled as I brought out my mother’s three stone diamond ring and began to inquire about a custom jewelry order. The Moses store personnel immediately gave me sincere condolences and provided me with full professional attention.
I explained that my mother had recently passed from a very short illness. During that illness, she talked very little of her end of life wishes. She did, however, attend to her five grandchildren. For the oldest grandson, an artist like herself, she desired him to have all of her art supplies. For the youngest grandson, she gave one of her beautiful paintings. And for her three granddaughters, she asked me to divide her diamond ring into pendants for each of them.
My mother was an intelligent woman; concerned about world affairs. She appreciated the beauty of nature, often seen in her art. She enjoyed a great meal, good company and excellent conversation. My mother never pined over material things. When she mentioned to my father (after a trip to their local jewelry store for a watch battery) she might like to have one of the three stone diamond rings (yesterday, today, and tomorrow) the store offered, our war disabled father bolted out of the house with her to purchase the ring. We children knew how special this purchase was.
Attempting to honor my mother’s wish for her granddaughters, I immediately took the ring to a local jewelry store to have the diamonds set in prefabricated pendants. By fate and good fortune, the pendants did not get made. I picked up the ring in tears, after my mother’s passing, went home, and found Moses Jewelers on the internet. I sketched a pendant of a tulip and its leaf encompassing a diamond. My mother so enjoyed receiving a beautiful bunch of tulips. The leaf of the tulip would be reminiscent of the letter J for our family name.
Moses and his staff offered the personal attention and care needed in my time of sorrow. The custom jewelry process went smoothly and was guaranteed to my satisfaction. Our family is deeply appreciative of the beautiful pendants produced through the design process.
Thank you on behalf of the family of Bette Callen Jones.
In getting my stuff appraised, I actually met Moses himself and had a chat with him about the particular piece I was getting appraised, jeweler pricing (and mark up), and overall conditions of the market. Moses was a really nice guy; friendly and didn’t give me that feeling that I was a) unwelcome in his store or b) about to get ripped off. The particular piece I had was rather expensive when I bought it in Los Angeles and in talking about it’s value, Moses showed me some similar pieces at different price points to give me an idea of the value in today’s market. He was really good at showing me why the price was where it was at, instead of just telling me numbers off the top of his head and leaving it at that.
I wasn’t in the market to buy anything and Moses knew that up front, yet still treated me like I was in there to buy a million dollar ring and for me, that sort of treatment makes or breaks a business. If tomorrow I woke up and needed some jewelry, you can bet that my first stop would be his store based on the way he treated me and the informative nature of our talk. Check them out and tell me what you think, I’d love to hear some opinions from some people who have purchased from the store.
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